Last update: 2/21/2026
These Terms and Conditions regulate access to and use of the Rufio mobile application (hereinafter, the "App"), owned and operated by:
Use of the App implies full and unreserved acceptance of these Terms. If the user does not agree with them, they must refrain from using the App.
Rufio is a digital organizational tool designed to assist pet owners in managing and monitoring aspects of their pet's daily routine.
The App enables users to:
Rufio is a technological platform for personal organization and informational purposes only.
The App does not provide veterinary services and does not replace professional medical advice, diagnosis or treatment.
Rufio acts solely as a technological facilitator.
The App:
All data entered by users is for personal tracking purposes and remains the sole responsibility of the user.
In case of emergency or suspected medical condition, users must immediately contact a qualified veterinarian.
Rufio is rated 4+ (All Ages) in app stores.
The App may be used by minors. However:
Rufio does not knowingly collect personal data from children without appropriate legal basis or required consent.
To access the App, users must create an account and provide accurate and truthful information.
The App may collect:
Users are responsible for:
Users may input and store information related to:
Users guarantee that all information entered is lawful and does not infringe third-party rights.
Rufio reserves the right to remove content that is:
The App includes a map displaying pet-related establishments, which may include:
Establishment profiles may contain:
Such information may originate from publicly available sources or third-party providers.
Rufio does not guarantee the accuracy, availability, quality or legality of third-party services displayed in the App.
Rufio is not responsible for services provided by external establishments.
The App may request access to device location to display nearby establishments.
Location data:
Personal data processing is governed by the Privacy Policy available within the App and on the official website.
Data is hosted on secure infrastructure provided by Amazon Web Services (Region: Stockholm, EU).
Rufio complies with the General Data Protection Regulation (EU) 2016/679 (GDPR).
Users may exercise rights of access, rectification, erasure, restriction, portability and objection by contacting: woof@rufioapp.com
Rufio does not engage in cross-app tracking as defined by Apple's App Tracking Transparency framework and does not share personal data with third parties for advertising tracking purposes.
Users agree to use the App in accordance with:
It is strictly prohibited to:
Rufio may suspend or terminate accounts in case of misuse.
All software, source code, databases, design elements, trademarks, and platform architecture are the exclusive property of Rufio App S.L.
Users are granted a limited, non-exclusive, non-transferable license to use the App for personal purposes.
Any reproduction, modification or distribution without authorization is prohibited.
Users retain ownership of the content they enter but grant Rufio a non-exclusive license solely for operating and improving the App.
User data will not be sold or shared for advertising tracking purposes.
Rufio aims to maintain reasonable operational stability but does not guarantee uninterrupted or error-free availability.
Rufio shall not be liable for temporary interruptions due to maintenance, updates, or circumstances beyond its control.
Users may request deletion of their account from within the App.
Upon deletion:
Rufio shall not be liable for:
The App is provided "as is" without warranties of any kind, except as required by law.
Rufio may update these Terms due to legal, technical or operational changes.
Users will be notified within the App or by email where appropriate.
Continued use constitutes acceptance of updated Terms.
Accounts may be suspended or terminated in cases of:
These Terms are governed by Spanish law.
Disputes shall be submitted to the courts of Madrid, Spain, unless mandatory consumer protection provisions apply.
Users accept these Terms by:
If the user does not agree, they must not use the App.
